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Revisions
Two rounds of revisions are included for free.
Revisions (if required) must include some direction. “Do it again,” is not acceptable. If you’re unsure or concerned, please contact us - we’re happy to chat. Example of direction: I noticed on pg 42 that there were some errors missed; or between pg 61-72 there is substantially less edits, can you review it? or what do you think about this change to character x?
Revisions can only be redeemed within 3 months from order completion. If you feel you’re exempt from this ruling, please contact us and we will discuss it.
Additional revisions can be purchased separately, if the requested revision is small, it can be done free-of-charge at our sole discretion. Please notify us if this is necessary, and we will have a discussion. Please note: Our standard rate for paid revisions is 20% of the document cost.
Order Delivery
Upon order completion you will receive an automated confirmation. This puts your request in the queue. Included in this email will be our submission inbox.
ProjectKPub will generate an invoice for you. Ensure that you submit your payment, and submit your document to the submission inbox.
You will receive another confirmation from our staff within 48 hours of receipt of your document and payment.
You will receive the completed document within the assigned period:
<50,000 words = 4 days
<80,000 words = 6 days
<160,000 words = 10 days
<250,000 words = 21 days
ProjectKPub Rights
We commit to the guidelines stipulated in the Pricing Guide and the timeline established in the Order Delivery section. Failure to meet these expectations will result in a refund up to the payment amount, with completion of your order. If this happens to you, we apologize greatly.
We reserve the right to refuse work without justification. If this occurs, you will receive a full-refund. We are open to all kinds of work and do not specialize as long as it is a creative work (not a term paper, essay, etc). However, we have encountered edge-cases where we cannot complete an order on moral or personal grounds. As well, combative or overly-rude customers may receive a refusal to work as well.
Upon receiving payment, we will begin the stipulated work immedeately. At this point, there will be no refunds to payments made unless stipulated in item #1 and #2 above.
Client Rights
You will retain full ownership of your work. ProjectKPub does not claim any rights to your copywritten works.
ProjectKPub will not save or store your work for any reason besides editing services. Upon order completion or cancellation, all documents will be securely disposed of. If ProjectKPub desires your feedback or materials for marketing purposes, we will not carry out the disposal until we hear from the client.
ProjectKPub will not advertise your identity, opinions on our services, or your work without your express consent. In cases where ProjectKPub desires to use your experience for marketing purposes, you will be contacted directly.